Intake and Investigations

Intake and Investigations

Intake Services Division: The Intake Services Team provides professional intake and after-hours emergency social services that focus on assessing, prioritizing and responding to calls/reports of potential child/adult abuse and/or neglect. Referrals may come from Mi'gmaq Child and Family Services staff as a result of local calls or walk-in clients or from internal or external agencies such as educators, health officials and medical staff, policing authorities or other concerned individuals. Team members include:

• Intake Services Supervisor

• Intake Services Workers

Investigation and Intervention: Responds to reports of abuse and or neglect with an immediate investigation, risk assessment and implementation of such strategies as necessary to protect the Child/Children/Adult from harm; including but not limited to, apprehension and placement in temporary care.

If You Have a Concern of Abuse or Neglect: 

    Call your local office Monday - Friday, during regular business hours, 8:30am - 4:30pm; or 1-800-543-8611.

    Outside of regular business hours, call our After Hours Emergency Social Services (AHESS), 7 days a week at 1-800-442-9799.